Your GCC, Powered by Humans + Agents
HexaView builds and operates GCCs where intelligent agents work alongside human teams — not replacing them, but amplifying what they can do. From fully managed back offices to agentic capability centers.
GCC Director
Strategic oversight
Human Teams
Strategy, delivery, client work
Head of Delivery
Team management
Human + Agent
Agents assist, humans decide
Operations Lead
Oversight + agents
Agent-Led
Autonomous, human oversight
Agent Supervisor
Exception handling
Evolution
How GCCs Evolve Into Agentic Organizations
The shift isn't overnight. It's a managed transition where HexaView guides your GCC from traditional operations to an AI-native operating model.
Phase 1
Traditional GCC
100% human workforce. Manual processes, spreadsheet tracking, email-driven operations. High cost, slow to scale.
Phase 2
Tool-Assisted
Humans use SaaS tools — Jira, Slack, dashboards. Better visibility but still manual decisions and the same bottlenecks.
Phase 3
Agent-Augmented
AI agents handle monitoring, screening, and reporting. Humans focus on decisions and relationships. Where most GCCs are heading.
Phase 4
Agentic Operations
Agents run most operational functions autonomously. Humans provide strategic direction and handle exceptions. This is the HexaView model.
Operating Models
Three Ways to Structure Your GCC
Every GCC is different. HexaView supports all three models — and helps you evolve from one to the next as your GCC matures.
Managed Human Teams
We build and run your team. You get the output without the overhead.
Engineering Pod A
8-12 people
Engineering Pod B
8-12 people
QA & Automation
4-6 people
DevOps
2-4 people
Business Analysis
2-3 people
Best for companies that need dedicated teams with full HexaView management — recruitment, HR, payroll, retention all handled.
Human + Agent Hybrid
HexaClaw agents handle the heavy lifting. Humans make the calls.
Best for GCCs that want AI leverage with human judgment on critical decisions — compliance, hiring, architecture.
Agentic Operations
HexaView ModelAgents run operations. Humans set direction and handle exceptions.
Always Human — cannot be delegated to agents
Best for mature GCCs ready for AI-native operations with 60%+ agent coverage. The HexaView flagship model.
HexaClaw Agents
Six Specialized Agents, One Mission
Built on the OpenCalse framework, HexaClaw agents are purpose-built for GCC operations. Each agent is fed with your GCC's real operational data and delivers contextual, actionable intelligence.
HexaClaw Strategy
Roadmap, market analysis, growth planning
HexaClaw Compliance
Regulatory monitoring, audit prep, risk assessment
HexaClaw Teams
Hiring pipeline, retention analysis, capability mapping
HexaClaw Infra
Cloud ops, security, CI/CD, IaC management
HexaClaw Cost
Spend analysis, vendor optimization, budget forecasting
HexaClaw Scale
Growth modeling, capacity planning, org scaling
Process
How HexaView Builds Your AI GCC
Assess & Design
We analyze your operations, identify which functions can be agent-led, hybrid, or human-only, and design the target operating model.
Timeline: 2-4 weeks
Build & Deploy Agents
HexaClaw agents are configured with your GCC data, compliance requirements, and operational context. Human teams are recruited and onboarded.
Timeline: 4-8 weeks
Operate & Optimize
Agents handle monitoring, analysis, and routine operations. Human teams focus on decisions, relationships, and exceptions. We optimize continuously.
Timeline: Ongoing
Evolve & Scale
As your GCC matures, we shift more functions from human to hybrid to agent-led. Your agent coverage grows from 30% to 70%+.
Timeline: 6-18 months
Cost Reduction vs. Traditional GCC
Faster Setup to Operations
Agent Coverage at Maturity
Autonomous Agent Operations
Ready to Build Your Agentic GCC?
See how HexaView can transform your back office and GCC operations with the right mix of human expertise and AI agents.